Terms & Conditions

Aurea Displays creates historically inspired 3D printed figurines and display pieces, primarily designed for presenting coins.

The website is used to browse the catalog, configure supported displays, submit custom requests, and complete catalog purchases. Payment for catalog orders is processed by Stripe. An Etsy shop is also available as a separate sales channel.

Etsy shop: https://aureadisplays.etsy.com

The Aurea Displays website may be used to browse available designs, configure catalog displays, place an order, track an existing order, and submit custom requests.

Submitting a custom request through the website does not constitute a purchase or create an obligation for Aurea Displays to accept the request.

Catalog orders are placed as a guest on this website. No account is required.

The price, configuration, shipping address, and other details shown at checkout form part of the order. Totals are recalculated on the server before payment.

Payment is processed by Stripe on Stripe’s hosted checkout. Aurea Displays does not collect or store payment card numbers on this website.

An order is accepted when Stripe confirms that payment has succeeded. A confirmation email is sent to the address provided at checkout. Order updates, including tracking details once available, can be requested from the Track order page using that same email address.

Purchases made through Etsy remain subject to the details shown on Etsy for that order.

Aurea Displays products are produced using 3D printing, primarily with PLA.

Due to the nature of 3D printing, minor variations may occur between individual pieces. Small layer lines, slight surface variations, minor differences in texture, and other characteristics associated with the printing process may be visible.

These characteristics are part of the manufacturing method and do not automatically constitute a defect.

Product photographs are intended to represent the products as accurately as possible. Colours may appear slightly different depending on lighting, photography, screen settings, and filament production batches.

Certain displays are produced to fit specific coins.

Where coin measurements are requested, the customer is responsible for providing accurate information, including the coin diameter and thickness. Optional photographs of coins may be uploaded at checkout to help confirm the fit.

The coin holder is produced according to the measurements provided. Aurea Displays cannot be held responsible for fitting problems resulting solely from incorrect measurements supplied by the customer.

Coins normally rest in a fitted recess without glue or permanent attachment.

Coins shown in product photographs are for illustrative purposes and are not included unless explicitly stated otherwise.

Custom requests may be submitted through the Aurea Displays website.

A custom request may include a specific historical figure, different dimensions, a particular coin configuration, or another modification to an existing design.

After a request is received, its feasibility, requirements, and expected price will be reviewed. Additional information or reference material may be requested where necessary.

A custom request only proceeds once the design requirements, price, and relevant specifications have been agreed by email. Payment for an agreed custom piece is arranged after that confirmation.

For custom pieces, a design preview or description may be provided before production begins.

The approved design and agreed specifications form the basis of the final product.

Minor differences may occur between a digital preview and the physical printed piece due to the characteristics of 3D printing, scale, material, lighting, and finishing.

Once a custom design has been approved and production has started, further design changes may require an additional fee or may no longer be possible.

Any additional design fee will be communicated before further work begins.

Most products are produced after an order has been placed.

Printed to order, typically 1–3 days before dispatch.

Custom designs may require additional time depending on complexity and the amount of design work required.

Production and delivery dates are estimates unless a specific delivery date has been explicitly agreed.

Orders are dispatched from the Netherlands. Shipping methods, costs, delivery estimates, customs, and related details are shown at checkout.

Return and cancellation rights depend on the type of product and applicable consumer protection rules. Made-to-specification and custom orders may be excluded from withdrawal; other catalogue orders generally carry a 14-day right of withdrawal. Defective or incorrect products remain covered by statutory rights.

Full details on shipping, returns, cancellations, and how to withdraw are on Shipping & returns.

If a product arrives damaged, defective, or materially different from the product ordered, contact Aurea Displays as soon as reasonably possible.

Photographs of the product and packaging may be requested in order to assess the issue.

Where appropriate, a replacement, repair, refund, or another suitable solution will be offered in accordance with applicable consumer law.

Legal guarantee and complaints

Beyond any commercial promise, Dutch law entitles you to a product that conforms to what was agreed and lasts a reasonable time given its price and description. If it does not, you may require repair or replacement, and a price reduction or refund where that is not possible.

Send complaints to aureadisplays@gmail.com. We acknowledge within 2 working days and respond substantively within 14 days. If we cannot resolve it, you may bring the dispute before the competent Dutch court, or before a court in your own country of residence if you are a consumer in the EU.

Aurea Displays products are intended for display purposes.

The displays are not professional conservation equipment and are not intended to treat, restore, clean, or preserve coins.

The owner remains responsible for determining the appropriate storage and conservation conditions for valuable, rare, fragile, or chemically unstable coins.

Coins with active corrosion, bronze disease, excessive moisture, or other conservation issues should be treated separately before being placed in a display.

Unpainted PLA figurines may be suitable for priming and painting.

Any painting, sanding, heating, drilling, gluing, chemical treatment, or other modification performed after delivery is carried out at the owner's discretion.

Aurea Displays cannot guarantee the performance of products after they have been materially modified by the customer.

Unless otherwise stated, the designs, figurines, photographs, graphics, branding, text, and other original content presented by Aurea Displays remain the intellectual property of Aurea Displays or their respective rights holders.

Products purchased from Aurea Displays are intended for personal use and display.

Purchasing a physical product does not transfer ownership of the underlying digital model, design, or intellectual property.

Reproduction, scanning, moulding, copying, resale of digital models, or commercial reproduction of Aurea Displays designs is not permitted without prior written permission.

The website uses third party services to operate the shop, including payment, email, and order storage. Details are in the Privacy Policy.

The website may also contain links to Etsy. Purchases made on Etsy are subject to Etsy’s terms, policies, and privacy practices.

Aurea Displays is not responsible for the operation or availability of third party websites and services.

Personal information submitted through the Aurea Displays website is handled in accordance with the Aurea Displays Privacy Policy.

The Privacy Policy is available at: /legal/privacy/

Aurea Displays is responsible for providing products that conform to the agreed description and applicable legal requirements.

Nothing in these Terms & Conditions limits any rights that cannot legally be excluded under applicable consumer protection law.

Aurea Displays is not responsible for loss or damage resulting from misuse of a product, incorrect information supplied by the customer, inappropriate coin storage, unauthorised modification of a product, or circumstances reasonably outside its control.

The displays are delicate. Coins rest in a fitted seat and are stable only to a reasonable extent in normal handling. By using a display, you acknowledge that risk and agree that Aurea Displays is not liable for dents, scratches, cracks, or other damage to coins or other customer property caused by mishandling, dropping, forcing, overloading, or otherwise improper use of the display. Such damage remains your responsibility.

These Terms & Conditions may be updated when necessary to reflect changes to the website, products, services, or applicable requirements.

The version published on the website at the time of use will be the current version.

These Terms are governed by the law of the Netherlands. If you are a consumer resident in the European Union or the European Economic Area, this does not affect the mandatory consumer protections of your country of residence, and the statutory 14-day right of withdrawal described in Shipping & returns applies to your order.

If you are resident outside the European Economic Area, that statutory right of withdrawal does not apply to your order. Any return we offer you is described in Shipping & returns and is granted as our own policy.

For questions regarding these Terms & Conditions, contact:

Aurea Displays
Prinses Beatrixlaan, 2595AK The Hague, Netherlands
aureadisplays@gmail.com